FAQ

We are shipping all our Orders through Delhivery,Xpressbees,Shadowfax,DTDC,Kerry Indev Etc. and We are not taking any Delivery Charges for Domestic Orders.

Payment for purchases can be made by the following methods:

• Cash on Delivery

• Credit Card

• Debit Card

• Net Banking

• UPI

• Wallets

The security of online purchases is fundamental. All transactions are performed through secure payment systems.

After we ship the products of your order, a tracking ID and other information will be sent to you regarding your package via e-mail. You may use the same to track your order. If you have any issues, please contact us at support@banarasisareehouse.com.

In case of complaints, e-mail us within 24 hours of the receipt of the product at support@banarasisareehouse.com. The return shipping for defective or incorrect products will be arranged and the cost of the same will be borne by us. However, if you don't like the product, then the shipping charges for the return of the product will be borne by you. For more details regarding the exchange or return of products, you may peruse our Return Policy.

When making exchanges and returns, please bear in mind that: Any items returned must be in the same condition in which you received them. When we receive your package, we will inspect the condition of the items before proceeding to exchange or reimburse the returned products. For any queries, you can contact us at support@banarasisareehouse.com.